Privacy Policy

PrintingExpress AI Live Gift Platform respects your privacy. This policy explains what we collect and why.

1. Information we collect

When you submit an enquiry or AI demo request, we collect the details you provide: name, company, email, phone, event information, uploaded files, and your message. We also collect standard technical data (IP address, browser type, pages visited) and marketing attribution parameters (UTM tags).

2. How we use it

• To respond to your enquiry and prepare quotations
• To provide the services you requested (custom gift production, event support)
• To improve our website and marketing (analytics, in aggregated form)

3. Analytics & cookies

We use Google Analytics and similar tools to understand site usage. Cookies used for analytics can be disabled in your browser settings.

4. Sharing

We do not sell your data. Information is shared only with production/logistics partners strictly as needed to fulfil your order, and with authorities where required by law.

5. Data retention

Enquiry data is retained for up to 24 months after last contact, then deleted or anonymised. Uploaded attachments are stored in access-controlled private storage.

6. Your rights

You may request access, correction, export or deletion of your personal data at any time by contacting us. We respond within 30 days.

7. Contact

Privacy questions: contact us via the enquiry form on this site.

This policy applies to giftkoko.com and all its language versions. Last updated: 2026-10-06.